Modes of Conduct

by Angela Richard-Eaglin, DNP, MSN, FNP-BC, CNE, FAANP, CDE

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    00:05 Being and doing is another set. So, why is that important? Sometimes, we judge people. I'm thinking based on, you know I have to work, now is the time as the nurses or people on the team like to go out and eat or something after would have a drink. Right? Well, we still are saying people are antisocial sometimes if they want to go home. They might want to go home, they relax and family is important to them so they go home like "You know what I have to come back to work tomorrow so I'd like to go chill out." And sometimes we say people are lazy because they don't want to stay and work over time but they don't have to and it doesn't mean that they're lazy, it means that I value my time and then doing is the other piece of that set. It emphasizes being busy and meeting goals. Well, that's okay too because some people will judge people and say "Well, you don't value your family because you're always busy. You stay at work late all the time." Well, that doesn't mean that that is the case. Universalism and particularism.

    01:11 So universalism emphasizes applying rules to everyone. Particularism emphasizes specifics and unique stand that's based on relationships. What does that mean? An example of that that happened, I'm going to say this one first, years ago.

    01:27 I do love examples by the way. So, I had a niece who was admitted and directly admit to pediatric ICU for cardiac issue she developed and we were told that she could die. So she's going into PICU and the rule is that only parents and grandparents could come in. My sister and I drive down to go see her and these nurses are like "Absolutely not, you can't, only parents." "Keep in mind that we were told this girl may not survive." And she's asking for me to go in there because we're really, really close. I had to ask the physician to write an order to let my sister and I get go in there and see this child. So when I say that, I'm saying sometimes as a human advocate, you want to think about that child and you want to think about that family. What harm would come to 2 adults, one of whom is a healthcare provider going into that room for a few minutes to see our niece, no harm.

    02:29 So what you would want to do instead of being rude and saying "You can't come in, that's absolutely the rule" you might want to speak to the charge nurse, the head nurse, the CNO, someone and talk about when are there exceptions to those rules. With particularism, we talked earlier about favoritism. So sometimes that's where a particularism shows up. So it emphasizes unique standards based on relationships. So if I really like people, I have bias towards some people and I mean biases that I have that are positive, not negative. Right? Because I like you because of x, y, z than I am going to bend the rules. So that one can get very, very sticky and you want to make sure that you don't show favoritism when we're thinking about humanitarianism.

    About the Lecture

    The lecture Modes of Conduct by Angela Richard-Eaglin, DNP, MSN, FNP-BC, CNE, FAANP, CDE is from the course Mindful Communication.

    Author of lecture Modes of Conduct

     Angela Richard-Eaglin, DNP, MSN, FNP-BC, CNE, FAANP, CDE

    Angela Richard-Eaglin, DNP, MSN, FNP-BC, CNE, FAANP, CDE

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