00:05
As a leader or team member,
there are certain steps
that need to be taken
to support inclusive excellence.
00:11
And what is inclusive
excellence means?
It means that, DEIB subsumed
in inclusive excellence.
00:20
So, when we're doing
it the right way,
we consider diversity fully,
which cuts fully consider equity.
00:26
We fully consider
what inclusivity is,
and we fully consider
what belonging is
and all those things
create an environment
that kind of exudes
inclusive excellence.
00:38
So where do we start with that?
Because obviously,
we will never know everything
about every person on the team,
but we can do things
to build toward that.
00:47
And one of those
things we need to do
at the outset of everything we do
in terms of team building
and collaborative assignments
or whatever is to start with
a establishing agreements.
00:59
Mutually established
agreements in terms of
how we want to
proceed with meetings,
how we want to proceed as a group,
how we want to get the work done,
and everybody should have an
equal say in that agreement.
01:11
Even if you don't
directly communicate
what you think should be on there.
01:16
If you agree with it,
you do want to communicate
that you agree with it.
01:19
If you disagree with it,
you want to communicate that you do.
01:22
And you want to give
a rationale for why.
01:25
So communication is very important.
Transparency is very important.
01:29
And we not only want to do that,
at the beginning of
the first meeting,
we want to do that at the
start of each meeting.
01:36
And there should be a space where
people can change the agreement,
as a team, as necessary.
01:42
So we may want to add
to the agreement,
and some things may no longer
be relevant in the agreement.
01:47
But the whole purpose of this
is to facilitate
inclusive excellence
and collaborative intelligence
and collaborative excellence,
to meet the goals of the
team and the organization.
02:00
So all members should be a part
of every part of the process.
02:03
And sometimes, when I say that,
I don't mean that you have to
micromanage each little piece.
02:09
So there will be people
who have shared interest
in certain things that
you're working on as a team.
02:15
And those people might
get into little subgroups.
02:17
And at the end of the day,
everybody should agree
on the final product
and what the objectives,
goals and outcomes are.
02:25
Rather than the individual goals,
it has to always come back to
what the organizational goals are.
02:31
Another important piece is
bridging language barriers.
02:35
How do we do that?
We have to continuously
check in and double check.
02:39
And also consider the fact that
at certain points in the process,
people become more comfortable.
02:45
So in the beginning of
facilitating the team,
there may have been
people who didn't speak up
because they weren't comfortable.
02:51
But the more they got to know
everybody else on the team,
then they're able to communicate
like what their needs are.
02:58
So flexibility, again, is important.
And adaptability is important.
03:02
Make sure you diversify
and establish some preferred
communication channels.
03:08
Have multiple is what we're
saying in terms of there.
03:12
And then we want to
use them consistently
and checking in, revisiting.
03:17
So do we want to communicate
only by each of these things?
I'm going to say
although we want to have
a multitude of different ways.
03:24
We communicate based on
people's preferences.
03:26
So phone, email, text, chat,
project management software.
03:31
And again, going back to
cultural intelligence,
thinking about where people
are in terms of their careers,
that's important.
03:38
Because experience matters.
03:41
Age matters,
where people are in terms of
whether you're a millennial or not.
Whether you meet
and we didn't grow up in the age
of full technology, like it is now.
03:50
So how do we accommodate
everybody's needs and preferences?
And we want to do that in a way
that's not labeling judging.
03:57
How do we get the work done?
That's what the focus should be.
04:00
And how do we accommodate
everybody, so they feel comfortable.
04:03
We want to use inclusive language,
and ask and respect
salutations and pronouns.
04:10
Again, it's not whether you
agree with things or not,
it's how do we respect
people and respect people's
preferences needs and
show that we value people.
04:18
You want to acknowledge people
in ways that avoid cliches.
04:23
So we often say we want to
give a round of applause.
04:27
When we think about very abilities,
there may be people
who cannot do that.
04:31
So, just saying something in a
way that an example could be that
instead of saying
everybody give a big hand,
everybody clap, everybody stand,
some people can't.
04:40
And we don't want to assume
people are being disrespectful,
because they don't.
04:45
We just want to say
show appreciation
in whatever way
that you can or you choose.
04:49
Because we also still have choices
and preferences, as I said.
04:53
And accommodate diverse abilities.
04:55
with assistive technology,
closed captioning breaks.
04:59
And often,
if you're gonna do something
within or outside the organization,
and depending on the size
of the organization,
you may not know everybody's needs.
05:09
And when people don't feel like
they're part of an
inclusive environment,
they may not share. Feel safe.
05:14
Sharing some of those
diverse abilities.
05:18
So that's why I want to reiterate.
05:21
It's so important
to make sure that we
have an authentically
inclusive environment,
so that we consider all those
things again on the front end,
and not wait for someone
to come and say it.
05:33
Let's just do it if we can.