00:00
This segment is going to
be all about veterans,
which is a population that I
consider kind of left behind,
and there's a lot of stigma
associated with certain veterans.
00:15
So a lot of us respect veterans, let
me say that probably most of us do.
00:20
But there is a certain degree of stigma
especially depending on which war you were in,
whether or not people believed in that
war, what your role was in the military.
00:31
So it's very important that we
understand the veteran culture,
veteran subculture, and in particular
veteran's health is mainly what I talk about
and cultural awareness and how do
we apply cultural intelligence
to caring for and
interacting with veterans.
00:48
So this is what we're going to
talk about in this segment.
00:52
So the first question we want to cover
is "What is Veteran-Centric Healthcare?"
It is healthcare that focuses on the unique needs
and the culture and subcultures of veterans,
and it doesn't
matter which branch.
01:06
And also, I often talk about it
from the perspective of veterans,
but also from active
military personnel.
01:15
There is also some unique
needs and differences
in terms of the active military
personnel and also with the families.
01:24
So we're going to talk about all those different
things and how we can apply cultural intelligence
and be more empathetic toward
veterans and meet their needs
in order for them to have
optimal health outcomes.
01:37
In addition to those healthcare concerns
that plague veterans as human beings,
there are those unique things that happen
as a result of serving in the military.
01:48
So we want to talk about the culture
of the military at large, right.
01:52
They are bound by certain
different standards and practices
and then the subcultures because
each branch has its own subcultures.
02:00
And when we talked about
intersectionality in a previous segment,
well we're going to talk
about that here too
because not only do you have the
culture that you grew up in
from your lived experience
prior to the military service,
but then you adapt all these
different beliefs and practices
based on your affiliation with the military.
We have the religious affiliations.
02:23
So just all kinds of different
things when we think about gender,
when we think about race and ethnicity,
when we think about gender identity,
when we think now about the fact that
people within the LGBTQ population
can openly exist within the military
and just acknowledging that is complex
and it can be difficult for people especially those
who want the traditional military service personnel,
the traditional veteran, but it's also
important that we acknowledge that
as we've talked about thru
all of these segments.
03:00
We do have to not ignore any
parts of any person's identity.
03:04
And it's so important when we
talk about caring for veterans.
03:08
And I also want to start this off with
the importance of building rapport
and a trusting relationship
with the veteran.
03:15
And when I talk about this, usually
people think I'm talking specifics,
speaking specifically to the VA, but the
majority of veterans are cared for
in the civilian population
or in community clinics.
03:29
And is a good thing because we
only have so many VAs, right,
so the partnerships with community clinics are
extremely important in terms of access to care
and then frequency or getting
people in to care quickly.
03:43
And thinking about some of
the stigma that happens
not only while people are serving in the
military, but that follows them after the fact.
03:50
So I'm going to try to talk about
all those different things,
and while we're on that I want to mention
that some things in terms of standards.
04:00
A lot of times people forget in the
military that people are human first
and so you don't want to let down your unit and I'm
speaking as the daughter of a retired veteran,
and also the daughter-in-law,
the wife, the sister-in-law,
so I've been in close contact not
to mention extended family members.
04:23
So I've seen this with my own 2 eyes and I've
also had lots of conversations with veterans
since I've started doing this
Veteran-Centric Healthcare education.
04:33
And just how oftentimes because of the
mission people will downplay physical
and mental conditions because you
don't want to let down your unit,
you don't want to be seen as weak, you
don't want to be ridiculed or stigmatized
so especially the mental health issues they
will hide that or go seek care outside
because they don't want to get labeled
or seen as a detriment to the mission
because most of the ones that I
have spoken to, really all of them
but I'm sure all of them are
committed to the mission
and thus protecting the country
that they serve. Right?
Doing the things that they see
that they are supposed to do
in order to be the best military
personnel that they can be.
05:17
And so when you leave
that situation
and you have to continue to
deal with some of the stigma,
when we think about again the mental health
issues and when we think about the homelessness
and people trying to hide
that from the general public
because you don't want to be
further ridiculed or stigmatized.
05:35
You want to feel like
you're respected.
05:37
And the biggest issue that I've seen in caring for
veterans and most of that has been in the civilian world
is that they don’t feel like they're
seen, they don't feel respected.
05:47
So I'm going to talk about some specific ways
that you can make veterans feel more comfortable
when they seek healthcare, which
will encourage them to continue
and consistently seek healthcare whether
it's physical or mental health issues.