Welcome back everyone.
There's an extraordinary quality of spirit
that prompts one to desire to lead.
Now, whether you consider yourself an informal leader
or you aspire to a formal leadership position,
today's video will address effective
leadership principles to help you.
Now, the discovery and integration
of nursing leadership principles
will help develop your
professional nursing identity.
So let's talk about the 9
First, commit to excellence.
Now as a leader, you must be
committed to your passion and purpose
and have the type of commitment
that turns into perseverance.
Many nursing leaders are committed patient
advocates, clinicians or employee advocates.
But the true test of commitment comes when it's difficult
to get out of bed and go to work with a smile,
yet you do so because you know
you're there to serve a purpose.
Second, have emotional intelligence.
Emotional intelligence has
5 primary characteristics.
Self awareness, self regulation,
motivation, empathy and social skills.
Next, create a culture of service.
Today's patients are well informed and they know
they have a choice in health care providers.
Encourage your staff and peers to appreciate
patients and families as their customers.
You may or may not have the most state of
the art facility or the latest technology
but if employees treat patients and families
with personalized care and compassion,
they will always come back.
Create and develop leaders.
If you're in a leadership position,
develop your succession plan early.
Identify your informal and formal
leaders and invest in them.
Take them to meetings with you, have them provide
presentations to the staff and senior level leaders.
Find opportunities to highlight their
strengths and minimize their weaknesses.
Train them to be the next
generation of leaders.
Foster employee satisfaction.
Make your work environment
a great place to work.
Celebrate what each individual
employee brings to the team.
Make rounds daily to connect with your
employees on the unit or in your department.
Focus on establishing a relationship with each staff
member by getting to know them on a very personal level.
Help them feel valued by sending thank you cards or
birthday cards and recognizing key events in their lives.
Support individual accountability.
It's imperative to hold all employees accountable
for the part they play in the overall goal.
Develop a plan for each employee and meet with
them every 3 months to measure their progress,
opportunities for growth.
Recognize and reward success.
Ongoing rewards and recognition go a really long way to
motivating staff and enhancing innovation and creativity.
Offering words of praise and encouragement and
taking the time to meet with your staff one on one,
lets them know that you're
interested in them.
Lead with integrity.
Set behavioral standards for all employees that are aligned
with the organization's values, missions and standards.
As a leader, role model these standards and use
them in everyday conversation with your staff.
Refer to standards when you're
developing or counseling staff.
To serve our patient population
as an interdisciplinary team,
we need to communicate as
an interdisciplinary team.
Consider incorporating support services,
physicians, staff and senior leadership
into daily rounding on all units as this will help assist
in fostering trust and opening the lines of communication.
So let's go over an example.
Matt is a nurse manager for a busy intensive
care unit at a large city hospital.
He understands how hard his nurses work and
many times under stressful conditions.
Matt frequently sends small thank you cards to his
staff, he facilitates group lunches on busy days
and he provides flexible schedules so his nurses can
have consecutive days off if they desired that.
So which leadership principle is
Matt demonstrating with his staff?
If you selected "Recognize and
reward succes", you're correct.
In this instance, Matt took very small
gestures but they were very meaningful
and this can certainly help
promote staff satisfaction.
Nursing is a dynamic profession that
requires competent, confident leadership.
Incorporating contemporary leadership principles
will foster your evolving professional identity.
So, as a review of what we've learned
today, consider this question:
What are the five characteristics of
emotional intelligence in leadership?
They are self awareness,
and social skills.
I hope you've enjoyed today's
video on leadership principles
Thanks so much for watching.