00:01
You have made it past
the application stage
and into the interview portion
of your hiring journey.
00:09
This is your opportunity
to have a conversation
with the hiring manager
and truly show the value
you can add to the unit.
00:19
Here are a few ways you can
prepare for your interview.
00:24
First, you should prepare stories
you can share in the interview.
00:30
You may not know specifically
what types of questions
the interviewer will ask.
00:36
However,
there is a strong likelihood
that the interviewer
will ask questions
that will warrant a response
in the form of a story.
00:47
There are nine different
types of stories
that you should keep on hand
to use during your interview.
00:56
I want you to format your stories
in the form of a STAR method.
01:02
The S and T in the STAR method,
mark the beginning of your story
in which you describe the situation,
or task you encountered.
01:17
Next, I want you to clarify
the action that you took
in that situation
or task completion.
01:25
Clarify the Action.
01:28
Lastly, I want you to share the
Result of that action that you took.
01:33
This is a very clear way
to format your stories
with the right amount
of relevant details
to help the interviewer see
the value you can add to the team.
01:44
If you can add a specific
healthcare element to your stories,
such as volunteering at
the Community Clinic,
working as a medical aide,
a healthcare related
externship, or internship
that can add even more
value to your answers.
02:03
The first storytime
you should prepare
is a response to the
typical interview beginning.
02:11
Tell me about yourself.
02:12
Now, this is a broad question
that could be taken in
a variety of directions.
02:19
Do not take this time to
share about your kids,
your cats,
your love of Taylor Swift.
02:26
Focus on your passion
for healthcare
specific reasons why you are
interested in health care.
02:34
If you have specific examples
of how you have learned,
grown and developed your
healthcare related skills
include that in this answer.
02:45
An effective story for this
question might sound like this.
02:50
I've always had a
calling to serve others,
which is why I began volunteering
at the local retirement home
when I was in high school,
where I served more than
75 patients in two years
and organized a holiday party and
summer party for the residents,
which resulted in higher
satisfaction and engagement.
03:10
Since then,
my commitment to health care,
and specifically geriatric
health care has only increased
as I have worked in a variety
of health care related positions
shown on my resume.
03:23
I am thrilled for my next
opportunity to serve this community.
03:28
And I am excited for the
opportunity to explore
how my skills and experience would
be a good fit for this organization.
03:40
Prepare a story
to respond to the prompt,
tell me about yourself.
03:47
Another story that you
should have prepared
is a response to the
question, why here?
This might be asked in
the form of a question,
why did you apply for this role?
Or what attracted you
to this healthcare system?
Or maybe a more generic
why health care?
The gist of the question
is the same. Why here?
The gist of the question
is the same. Why here?
Try to go beyond a
surface level response.
04:16
Do some research into the
organization and department
to give specific reasons why
you are interested in this role.
04:26
It could be mentorship, continuous
education, organizational values,
or your path to discovering
your passion and healthcare.
04:36
Again, seek to take the
opportunity of this question
to tell a memorable
story in a STAR format
that ties your
experience and passion
to the values of the organization.
04:50
If you are asked a broader question
about the field of
healthcare in general,
please have a story prepared
about why you are interested
in this organization
and why you are passionate
about the field.
05:07
You can include this
in a STAR format,
like in the example of a
nurse who was passionate about
Geriatric Patient Care.
05:19
Next, be prepared
to answer the infamous
strengths and weaknesses questions.
05:27
While some organizations
are starting
to veer away
from these questions.
05:33
They are common enough that you
should be prepared with a story.
05:39
For the, tell me about
your strengths prompt,
I want you to try to lean in
to your professional strengths
rather than personal
non-healthcare related strengths.
05:54
Think of a strength that could
be directly related to your role
for which you are applying
and a story that demonstrates
your strength in that competency.
06:07
You might be asked a question
about how you have solved
a problem or overcome a challenge.
06:15
This might be a good opportunity
to share how you use your strength
to achieve desired outcomes.
06:25
Think of some situations where
you had an innovative solution
to a lack of resources,
a tight deadline,
or challenging team dynamic.
06:38
This story is where
you solve the problem
and use your strengths
to achieve success.
06:46
This could be a powerful time for
you to outline a transferable skill
that you've attained through
a non-healthcare
related story as well.
06:57
So be prepared with a
strengths story as a response.
07:03
When you are tasked to answer
the tell me a weakness prompt,
I want you to answer genuinely.
07:11
You might also hear this prompt
in the form of a question.
07:14
Like tell me a story about
when you made a mistake.
07:19
We are all humans and make
mistakes and have weaknesses.
07:24
There are probably a lot of stories
to choose from in this story type.
07:29
The purpose of this question
is not to make you feel bad.
07:34
It is to genuinely understand
possible weaknesses
to see how you can
fit into the team.
07:41
By stating that you do
not have weaknesses,
or pointing out a minute
weakness like I can't whistle
does not show strength.
07:51
It can actually show a lack of
self-awareness and a fixed mindset.
07:57
I encourage you to choose a story
in which you learn from the mistake
or are actively
working on a weakness.
08:06
The star format in this story,
we'll have an additional A-R.
08:12
So describe the situation or task.
08:16
What action you took
that was ineffective,
and the result of that action.
08:24
Then, I want you to
reflectively give a description
of an alternative action
that you have taken since
or how you are actively
working towards
alternative action in the future.
08:39
Then describe the alternative
result of that action.
08:44
This STAR,
A-R story could sound like this.
08:50
I was volunteering
at a community clinic
and became overwhelmed
by the patient load.
08:56
I did not ask for help and did not
make any adjustments in my schedule.
09:00
I just began to try
and work faster.
09:04
The result of this
was a lot of mistakes,
and a lack of quality
and patient care.
09:10
Since then,
I've learned to better recognize
when I am feeling overwhelmed.
And I actively asked for help,
reassess the priorities of my
schedule to make adjustments
and seek to be a better
steward of my energy,
which results in
better patient care
and a better patient
care experience.
09:34
The next story type
you should prepare
is a story about when
you worked as a leader.
09:41
Interviewers love to hear a story
about when you took
initiative, and were a leader.
09:48
Now, you might be thinking,
Amber, I've never led a team.
09:54
Preferably, you will have a story
about when you lead
a team of people.
09:59
And if you are listening to this
with notable time before
the interview stage,
this might be an
opportunity for you to seek
a leadership role within your team.
10:12
If you absolutely cannot
think of an example,
you can also share a story
about when you lead yourself.
10:20
I want you to focus on your
mindset and approach as a leader.
10:26
What actions and attitudes did
you take that were effective
and can apply to your new role.
10:34
Interviewers are
looking for team members
who are self driven and motivated.
10:40
This is a powerful
opportunity to share a story
of your leadership abilities.
10:47
The next type of story you
should have prepared is a story
of how you are a team player.
10:53
This might be assets in the form of,
"Tell me about a time
when you worked on a team."
Or tell me about a time
when you worked with others
to accomplish your goal.
11:04
Your interviewer might
be more specific,
and discuss the challenges
and fast pace of the unit
that require effective teamwork,
clear communication,
and organization.
11:16
These questions might get
deeper into the number of beds,
you'll be expected to serve,
or level of acuity
that may require help.
11:26
Again, use the STAR format
to give a specific,
memorable example of teamwork
you've exemplified in the team.
11:36
While this is a team story,
focus on the action that you
played in the team success.
11:45
A team winning a state
championship is a nice story.
11:50
What role did you play?
How did you encourage the team?
How did you help to
champion team success?
What actions did you take?
Prepare a story about your
role as a team player.
12:07
You will likely get some questions
on how you stay informed
and up to date in your
healthcare practice.
12:16
Healthcare is an
ever evolving field.
12:19
And it is critical that the
incoming medical professionals
are intentional
to continuously learn.
12:27
Have a specific example of
where you find information,
how you are continuously learning,
and how you stay informed
in your profession.
12:38
A specific story of what
you have recently learned
or your observations for
the future of healthcare
can add additional weight
to the conversation.
12:51
The next story you should be
prepared for is a question
about handling difficult
patients or patient visitors.
12:59
A variation of this might be how
you explain bad news to patients
handle disgruntled patients,
or manage emotional and
highly emotional situations.
13:13
Poor health and loved
ones in poor health
can bring out some
unpleasant sides of people.
13:20
And as healthcare providers, you
must seek to provide excellent care
regardless of the
personnel challenges.
13:29
Prepare a story of
when you have handled
difficult personnel challenges.
13:34
If you have not yet had
experience in patient care,
then give an example of
working in another service area
with challenging
customers or people
and point out the
transferable skills
that are related to the position
for which you are applying.
13:53
You should also prepare a
story to respond to the prompt.
13:58
Tell me about a time when you went
above and beyond for a patient.
14:03
This is your opportunity
to truly brag
about a time when you have
done something remarkable.
14:11
If you have not yet gained
experience in patient care,
tell a story of another time
when you went above and beyond.
14:21
Use the STAR method and
focus on the results
of your actions in this story.
14:29
There are a lot of opportunities
to share meaningful and powerful
stories within an interview.
14:37
While you may not know the questions
that will be asked ahead of time,
you can prepare by crafting stories
that respond to these
nine basic prompts.
14:50
Tell me about yourself.
Why here?
Strengths, weaknesses, leadership,
being a team player,
continuous growth,
difficult challenges,
and going above and beyond.
15:06
So, here's what I want you to do.
Be prepared to tell a story.