00:01
When you first encounter your
Spanish speaking patients,
utilizing a few basic greetings
is a wonderful way to build rapport
from the get go.
00:12
Consider these phrases
for an introduction.
00:16
Start by saying, Hello!
"Hola!"
That's right. Hello is "Hola!"
"Hola!" means Hello!
Say it with me,
"Hola!"
To say good morning or good day,
you can say, "Buenos días”
This can be used in the morning
or in any part of the day.
00:37
The first word is "bueno",
which means good.
00:41
The second is "dias", which means day!
"Buenos dias!"
If you are greeting someone
in the afternoon,
consider saying, "Buenas tardes."
"Buenas tardes" is like "Buenos"
in "buenos dias"
but with an A instead of an O.
00:59
So, the first word is "buenas."
"Buenas" means good.
01:05
Next, say afternoon
by saying, "Tardes."
Imagine if you were supposed
to be somewhere in the morning
but were tardy and got there
in the afternoon. "Tardes."
If you are working
on the night or evening shift,
it might be silly to say "buenos dias"
– it’s not the daytime!
For the night shift say, "Buenas noches."
"Buenas," same as "buenas tardes,"
and then "noches," which means night.
01:40
Lastly, if you want to shorten
the introduction,
you can simply say, “¡Buenas!”
This is a faster and
simpler way to say good day,
good morning, good afternoon,
or good evening!
After you have said hello,
then introduce yourself with your name.
02:00
Say "Me" which means Me
- then say "llamo" which means name.
02:07
After that - say your name!
So for me, I would say,
"Me llamo Amber Vanderburg."
Okay, let's put it all together.
02:19
Let’s say you are going
into a patient room
and you want to say,
"Hello! My name is Amber!"
In Spanish you would say,
"Hola! Me llamo Amber Vanderburg!"
Language barriers
can be challenging
not only in providing
great care and connecting
but also to make sure
that you understand consent.
02:42
Here are a few phrases
to aid in your clear understanding
on consent from the patient.
02:49
First consider this statement
"¿Está de acuerdo con
este tratamiento?"
This means,
(Do you agree with this treatment?)
I will say it again.
03:03
"¿Está de acuerdo con este tratamiento?"
(Do you agree with this treatment?)
This is a tricky one,
I will say it one more time.
03:16
"¿Está de acuerdo con este tratamiento?"
this means,
(Do you agree with this treatment?)
Next consider this phrase,
"¿Puede firmar aquí para dar
su consentimiento?"
(Can you sign here to give your consent?)
"¿Puede" means can you,
and "firmar" means sign.
03:46
"aquí" means here,
"para dar" means to give
and "su consentimiento"
is consent.
03:58
So, ¿Puede firmar aquí para dar
su consentimiento?
These two phrases
are really important
to give the patient the right
to decline care as requested.