In this session, we're going to talk about cultural intelligence and inclusive
excellence. And you've heard me mention cultural intelligence several times,
I'm also going to refer to it as CQ just as a reminder that's the abbreviation for it.
And we're going to talk about how we use cultural intelligence in order to achieve
that inclusive excellence. Now, setting up a framework for this in all of this work
relationships always require trust. So from an organizational perspective and in
personal relationships, you have to create a culture of trust and so one of the
things I like to think about Peanuts is my absolute favorite. When I say that,
I mean Charlie Brown. I absolutely love Charlie Brown. And when I think about
trust with Charlie Brown and Lucy and how people tend to lose trust in labor
organizations, well Charlie Brown trusted Lucy over and over and over again
and out of all those times there was only one time I think that she let Charlie Brown
kick that ball. But when you think about it from your own personal perspective,
if you're not really working toward trust, then it's going to be difficult to develop
that organizational wellness or equilibrium balance that you heard me mention
before. So one of the mnemonics that I've created in terms of developing that
culture of trust is CANI. So, consistency is one of those things. You have to be
consistent in terms of people believing you and you be an authentic unknown
author for a quote "Consistency is more important than perfection." And I want to
sit there for a minute. Because we all judge ourselves and sometimes other people
judge us too if we're not being perfect in that world. Remember, you're human first.
So, perfection means you're going to get it right every time. Don't even think that's
possible. It's not possible, but if you're consistent and then moving on to the next
term, authenticity. If you're authentic, so consistent then being authentic in it.
Even though you mess up, people will be more likely to show you grace. So,
Tanvir Nazir had a quote about authenticity that really resonated with me.
Authenticity isn't about being the real me, but being true to our purpose and values
that drive us. So that's one of the things that will help you to be consistent
because you're true to what you believe in, what your purpose is, what your
values are, and what drives you to be on this transformational journey with the
rest of us. The N in the CAN part of the CAN I is neutrality and that means being
objective and I'm not sure who the author of this quote is but neutrality is the
best of mirrors. Sit with that for a second. Because what that means is what?
I can take an objective look at both sides of something. Right? When a mirroring
or looking deeply doing that introspection and thinking about it not from a biased
point of view but looking at perspective. And then I, integrity. So important.
And I mentioned that earlier. And I'm going to read that Brene Brown quote
again that we talked about earlier in terms of integrity. Choosing courage over
comfort; choosing what's right over what's fun, fast, or easy; and choosing to
practice our values rather than to simply profess them. I wanted to mention that
again because it goes back to that consistency and authenticity. So just keep
those things in mind as you work through your own personal journey and I also
invite you to think about what your own personal values are, what is your purpose,
and what are your professional values and what's your purpose in terms of your