Confidentiality and Purposes of Medical Records (Nursing)

by Samantha Rhea, MSN, RN

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    00:01 Hi, let's talk about documentation and informatics.

    00:05 Sounds pretty blah, right? But we're gonna explore why documentation is so very important for patient care, the health care system, and explore the methods in which we document.

    00:18 Okay, so as nurses, we document and obtain information as do healthcare providers.

    00:24 This information is called PHI, or protected health information.

    00:30 So this info is important in communicating care needs, patient events, and treatment of the patient.

    00:38 So other PHI we consider are patient's social security numbers, demographic information, diagnosis and treatment information.

    00:48 So therefore, nurses are legal and ethically responsible for protecting the information from all unauthorized users.

    00:57 So this slide is very important, so let's talk about this.

    01:00 So in '96, this act was established in law to which protects patient health information for patient privacy.

    01:08 We call it HIPAA.

    01:09 All right, nursing students pay attention to this case, you're gonna hear this a lot.

    01:14 Your clinical instructor especially is gonna talk about HIPAA to you.

    01:18 So HIPAA stands for Health Insurance, Portability and Accountability Act, otherwise known as HIPAA.

    01:26 All right, this requires that disclosure of health information are limited to the minimum necessary.

    01:33 So what that means is, disclosed to those involved in patient care only.

    01:39 So if you remember, we have a legal and an ethical responsibility to protect this PHI.

    01:45 Alright, so let's talk about what happens if we violate this.

    01:49 This is something that we can report to our agency's compliance officer, and we may or may not have some disciplinary action.

    01:58 But again, just additional training may be needed.

    02:01 So don't sweat it, just be honest, report it to your agency's compliance officer, and they will take it from there.

    02:08 All right, so particularly nursing students, or just nurses or anyone in the healthcare.

    02:13 Let's talk about what violations of HIPAA may look like.

    02:17 So this may look like discussing patient information at maybe the elevators or while you're eating lunch.

    02:23 This could be anything in regards to giving information to unauthorized individuals.

    02:29 Here's the other thing, looking at chart information, when you're not involved in that patient care.

    02:35 Here's a prime example.

    02:37 Maybe you're a patient at a certain agency, you have access to those records.

    02:43 You cannot look up your own records because you are not involved in that care.

    02:48 That's just one instance.

    02:49 The other thing I tend to tell nursing students is not disposing of PHI properly.

    02:56 So case in point is maybe the nurse runs off lab information for that nursing student.

    03:02 That nursing student is not allowed to take that information out of the hospital.

    03:07 It must be shredded in the proper receptacle.

    03:11 Okay, so we talked about some minor violations.

    03:14 What about big violations? So if you do violate HIPAA with a criminal intent, this could mean fine or even imprisonment.

    03:23 And when we're talking about fines, we're talking about big ones.

    03:26 So what's the exception to this law? The exception to know is as health care providers, if in our patients, we ever expect abuse, neglect, or maybe even domestic violence with our patients, this is the exception to violate HIPAA.

    03:44 Okay, so now we know to keep this information safe.

    03:47 But what is the purpose of patient information? So one of those is communication.

    03:53 Those records can be used to communicate patient treatment, lab results, and even physician orders.

    04:00 So next, let's talk about legal documentation for purpose of medical record.

    04:05 This proves what we did for our patients while they were under our care.

    04:09 As you can imagine, errors and poor patient outcomes can occur.

    04:13 Therefore documentation is essential and may need to be reviewed.

    04:19 Next thing a lot of us as nurses and maybe even nursing students don't think about is reimbursement using the medical record for that purpose.

    04:28 So much of the information found in the chart that's documented by the nurse and the healthcare provider is what is reviewed for healthcare reimbursement.

    04:38 This may be reimbursed by your health insurer, or government agency.

    04:43 So next, let's talk about education.

    04:46 This can be used with a medical record as an educational tool for exposure to documentation, looking at patient treatment plans to further quality patient care and patient cases to be reviewed.

    05:01 Research is at the forefront of what we do.

    05:04 So medical records can also be used as a tool.

    05:07 Patient information from several different cases can be reviewed.

    05:11 This can help us improve those patient outcomes and even create new research needs.

    05:17 Lastly, let's look at medical records for auditing purposes.

    05:21 Patients with certain diagnosis or treatments can be evaluated to see if certain standards are being met.

    About the Lecture

    The lecture Confidentiality and Purposes of Medical Records (Nursing) by Samantha Rhea, MSN, RN is from the course Patient Education, Documentation and Informatics (Nursing).

    Included Quiz Questions

    1. To communicate lab results, nursing care, and health care provider orders
    2. To be used as a basis for insurer reimbursement
    3. To facilitate auditing and monitoring to identify progress
    4. To tell the nurse what to do in every circumstance
    5. To discuss medical conditions with the client's family members and friends
    1. Looking up information on a patient the RN is not caring for but knows personally
    2. Disclosing lab results to a family member of the client without client permission
    3. Taking the client's electrocardiogram (ECG) printouts home to study
    4. Posting a picture on social media of work colleagues in the breakroom during lunch
    5. Discussing the client's treatment with the occupational therapist caring for the client
    1. Those directly involved in the care of the client
    2. The client's family members
    3. Only the registered nurse and health care provider caring for the client
    4. Whomever the health care provider deems competent

    Author of lecture Confidentiality and Purposes of Medical Records (Nursing)

     Samantha Rhea, MSN, RN

    Samantha Rhea, MSN, RN

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