00:00
So when providing care
to LGBTQIA+ patients,
the biggest thing is to know
where you are with that.
00:08
And as someone who is not
a member in that community,
I have had to acknowledge a lot
of ignorance around the fact of
I do not know a lot about
the inner workings of this
because I have not lived it.
00:22
And the most helpful thing I
found is just to approach it
with a spirit of curiosity,
and allowing people to
fill in the blanks for you
and leaving them the
space to do that.
00:32
So introducing topics
of, you know, like,
Hey, in my introduction,
I would just be like,
"Hey, I'm Liz,"
I use she/her pronouns.
00:39
"Let me know like anything about you
that you want me to know
that leaves the space open
so that they can then if they want
to fill in that blank they can.
00:47
And when you then breach topics
that are more sensitive
that have to do with
anything like that,
just saying, "Is there anything
else you want me to know about you?
Anything that could
impact your healthcare?
And honestly just asking
questions like literally just
even if you're like,
I'd preface it by being like
this might sound like dumb,
but and just ask
and people are often very happy
to talk about anything
in that realm with you
as long as you don't appear like
you're approaching it with judgment.
01:15
You're approaching it with
like genuine curiosity,
and you want to learn.