00:05
Let's talk about
cultural intelligence
and how you can apply it
to organizational wellness.
00:10
We'll also talk about how you can
apply it to managing those biases,
as I alluded to earlier on,
and also in controlling
those microaggressions
that we talked about.
00:21
So in terms of moving
towards speaking
about cultural intelligence,
I mentioned already that cultural
values preferences matter,
especially in relations of personal
and professional relationships
and organizational wellness.
00:35
We're also going to talk about
how cultural intelligence matters
in terms of those relationships.
00:43
And then
we're going to analyze that.
00:45
I want you to think about certain
things as I talk about these.
00:49
And then how do you
develop your own strategies
for managing your biases, rather,
and recognizing when something is
about your values preference,
versus making your opinion
and your preference factual,
and using that as
leverage to judge people,
because that's what happens
we all get into that.
01:08
So when we consciously
make the effort,
then we can move toward changing and
shifting those different inequities
and inequalities
not just in health,
but even in organizations.
01:19
Because hopefully,
the goal is that you will decide
you want to become a leader.
01:23
And it's going to be very
important that you remember,
all of those DEIB principles
diversity, equity,
inclusion, and belonging
and think about
inclusive excellence
in terms of making
everyone in an organization
feel like they belong,
and know that they have equal
opportunities for advancement.
01:41
So I also want to
talk about culture,
and why culture matters.
01:46
Typically, the discord happens
because there are gaps.
01:50
And those gaps usually are
in awareness, knowledge,
and understanding.
01:54
And what cultural
intelligence does is help us
to narrow or close those gaps.
01:59
And remember,
I talked about self-awareness.
02:02
In terms of developing
self-awareness,
we have to allow ourselves
to be vulnerable,
be willing to be vulnerable.
02:09
Because again, remember I
said, as long as you're human,
you're gonna have biases,
and you're gonna make mistakes.
02:15
So when we think
about vulnerability,
I developed an exercise
as my always thinking
of how to bring these points home.
02:23
There is value in vulnerability.
02:26
So typically,
I do a missing letter link.
02:28
So literally and figuratively,
the word value shows up
in vulnerability.
02:34
And I love quotes and
this one is anonymous.
02:37
But vulnerability is the birthplace
of love, belonging, joy, courage,
empathy, accountability,
and authenticity.
02:45
Okay, so I want you to
focus on those words. Love.
02:49
We all want love, right?
And remember, I talked about
everybody deserves peace.
02:54
We all want to feel like we belong.
That's a space of comfort.
02:57
We like being happy.
02:59
The issue when we talk about
DEIB related issues,
or any kind of discrimination,
sometimes we're uncomfortable.
03:07
So vulnerability
also takes courage,
because everybody won't
always agree with you.
03:13
And when you do this work,
and you become an advocate,
and an activist, and an ally,
oftentimes, you will get attacked.
03:21
So you have to have the courage
to stand by what's right.
03:24
You also need to be able
to empathize with people.
03:27
Thinking back to those
humanitarian principles,
if you can't show empathy is
going to be almost impossible
to operationalize, compassion,
and mercy and service.
03:38
And then being accountable,
not only holding other
people accountable,
but we really have to practice
holding ourselves accountable.
03:46
And all of that requires us
being authentic,
because people can see
through performances.
03:51
And so it also requires
practice and consistency.
03:54
So remember, again, I said
that this is a transformation.
03:58
You're never going
to achieve this fully
because context matters,
our lived experiences matter.
04:05
And again, I like to drive
points home with quotes.
04:08
So Brene Brown has another
quote about vulnerability.
04:11
Vulnerability sounds like truth
and feels like courage.
04:15
And truth and courage
aren't always comfortable,
but they're never weakness.
04:20
The other concept is integrity.
04:23
Choosing courage over comfort.
04:25
What is right over what's
fun, fast, and easy,
and choosing to practice our values
rather than simply professing them.
04:32
That's another great
Brene Brown quote,
because in doing this work,
you will find a lot of people
who are doing it
as part of it being trendy,
and it's a performance.
04:41
So we can't just say the words
without actually
operationalizing the words.
04:45
And I like to say, put some
legs and shoes on the words
and keep them moving.
04:50
And then I love to tie this up with
a Maya Angelou quote, about courage.
04:55
Courage may be the most important
of all virtues because without it,
one cannot practice
any other virtue with consistence.
05:03
And I'll just leave you
to think about that one.
05:12
I used to think
it was integrity.
05:14
But after reading that,
how can you have integrity
if you don't have the courage
to stand up
for things that aren't right,
Even when you're afraid to do so?
And just knowing that, in terms
of being able to be an advocate,
that you have to practice
that consistently, because
just because you know,
something's wrong,
and you don't say
something about it.
05:35
So this quote by Lawrence Lee
helps to kind of validate that.
05:40
The world does not pay
for what a person knows,
but it pays for what a person does
with what he or she or they know.
05:47
And then here we go again,
Maya Angelou.
05:50
So this is just to prep us
for the rest of the talk.
05:53
Do the best you can
until you know better
then when you know better
do better.
05:57
So I'm gonna give you
a lot of information
that helps you to know better
so that you can do better.
06:02
Are you willing to look deeply
because you have to be willing
to look deep inside yourself,
do some introspection frequently
so that you can move forward
in this work
and sometimes
you have to look at life
from a different perspective.