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What is a Conflict?

by Dr. Juan Diaz-Prinz

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      Slides 02 What Is Conflict ConflictManagement.pdf
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      Regional Tourism Board case.pdf
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    About the Lecture

    The lecture What is a Conflict? by Dr. Juan Diaz-Prinz is from the course Conflict Management (EN). It contains the following chapters:

    • What is conflict analysis
    • Understanding the conflict
    • Circle Chart Analysis
    • Reflection
    • Approach
    • Actions

    Included Quiz Questions

    1. Systemic approach to very assumptions and focus action.
    2. A discussion about who is wrong.
    3. A chronological account of the conflict.
    4. An exchange of ideas.
    1. An assessment of the people, problem and process (PPP) issues involved.
    2. Three ways to see the solution of a conflict.
    3. Three parties are in conflict.
    4. The way three parties sit at the table.
    1. Options
    2. Problem
    3. Actions
    4. Approaches
    5. Reflections
    1. What will the parties do if the negotiations collapse?
    2. What options do you?
    3. Who can help me?
    4. How much power does the other side have?
    1. What action is needed to respond to the escalating dispute?
    2. Who will lead/implement this action?
    3. Who must/may support the action?
    4. Who will be invited?
    1. Eating together
    2. Competence
    3. Integrity
    4. Reciprocity
    5. Predictability

    Author of lecture What is a Conflict?

    Dr. Juan Diaz-Prinz

    Dr. Juan Diaz-Prinz


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