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Recognising Conflict

by Dr. Juan Diaz-Prinz

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      Slides 01 Recognising Conflict ConflictManagement.pdf
    • PDF
      Is mediation right for me.pdf
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      Regional Tourism Board case.pdf
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    About the Lecture

    The lecture Recognising Conflict by Dr. Juan Diaz-Prinz is from the course Conflict Management (EN). It contains the following chapters:

    • Recognising Conflict
    • Case to understand the topic
    • Definition and Types of Conflict
    • Natural flow of conflict
    • Types of Approaches

    Included Quiz Questions

    1. A disagreement or incompatibility of wishes needs or interests.
    2. Active or physical contest
    3. A difference of opinion
    4. Problem-solving
    1. Parties have an interdependent relationship
    2. Parties need each other to achieve success
    3. Who is right and who is wrong
    4. When people are being difficult
    1. Data
    2. Problem-solving
    3. Identity
    4. Interests
    5. Relationship
    1. A situation in which neither side can win and neither wants to back down
    2. An attack and a counter attack.
    3. An escalation of conflict.
    4. A compromise
    5. Avoiding conflict
    1. A series of actions and reactions in which the conflict intensifies.
    2. When the relationship over a longer period of time.
    3. A surprise attack.
    4. When all of a sudden the problem is solved.
    5. Concessional bargaining.
    1. Is there a conflict spiral?
    2. Are the parties in a stalemate?
    3. Do the parties wish to de-escalate?
    4. Have the parties begun negotiations?
    5. What is the problem?

    Author of lecture Recognising Conflict

    Dr. Juan Diaz-Prinz

    Dr. Juan Diaz-Prinz


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