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Mastering New Verbal Patterns

by Dan O'Connor

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      Slides 04 MasteringNewVerbalPatterns EffectiveCommunication.pdf
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    About the Lecture

    The lecture Mastering New Verbal Patterns by Dan O'Connor is from the course Effective Communication in the Workplace. It contains the following chapters:

    • Mastering New Verbal Patterns
    • How the Brain Influences Our Communication
    • Choose Your Words Wisely: Meeting Somebody
    • How to Work with the Brain
    • Hemisphere Switching
    • Clarifying Questions
    • Label Planting
    • Tactical Communication in New Situations
    • The Broken Record
    • The Challenger

    Included Quiz Questions

    1. I'm . . .
    2. If I were . . .
    3. I respectfully disagree.
    1. Keep emotions under control and remember learned responses.
    2. Connect the two hemispheres of the brain.
    3. Make the personal emotional connection with the other person.
    1. a clarifying question
    2. A blacklight question
    3. Label Planting
    1. Label planting
    2. Hemisphere synchronization
    3. Spotlight questions
    4. Duct-tape tactics
    1. What were you and John talking about in your meeting?
    2. I bet I can beat you in a race; care to bet?
    3. If you were to be chosen as the next supervisor, what changes might you implement?
    1. 3
    2. 7
    3. 10
    4. 5

    Author of lecture Mastering New Verbal Patterns

     Dan O'Connor

    Dan O'Connor


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