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Handling Questions, Blackouts, and Other Public-Speaking Emergencies

by Dan O'Connor

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      Slides 06 HandlingQuestionsBlackoutsOtherPublic-SpeakingEmergencies ExecutiveCommunicationTraining.pdf
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    About the Lecture

    The lecture Handling Questions, Blackouts, and Other Public-Speaking Emergencies by Dan O'Connor is from the course Executive Communication Training (EN). It contains the following chapters:

    • Handling Questions, Blackouts, Emergencies
    • Handle Unexpected Questions
    • Tactics to Remember Where You Were
    • Tactics to Keep Audience Members Engaged
    • Key Messages You Want Others to Remember

    Included Quiz Questions

    1. If I can . . . would you then . . .?
    2. When you . . . would you feel . . .?
    3. When you're ready to . . . I'll be ready to . . . .
    4. It's . . . isn't it?
    1. repeat the question
    2. validate the question
    3. use a pregnant pause
    4. Use a tag question
    1. confirm that you have answered or addressed the question
    2. get the audience to repeat the question
    3. ask a tag question
    4. deliver a benefit statement
    1. Help you remember your words when you have a blackout moment.
    2. Help you practice your closing line in the shower.
    3. Help convince the audience to say yes.
    4. Help paint a visual cue for the audience.
    1. closed-ended questions
    2. open-ended questions
    3. spotlight questions
    4. blacklight questions
    1. remember the information
    2. Paint a visual picture
    3. emotionally connect with your information
    4. be ready for more questions

    Author of lecture Handling Questions, Blackouts, and Other Public-Speaking Emergencies

     Dan O'Connor

    Dan O'Connor


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