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Finding a Good Mediator

by Dr. Juan Diaz-Prinz

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      Slides 05 Finding Good Mediator ConflictManagement.pdf
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    About the Lecture

    The lecture Finding a Good Mediator by Dr. Juan Diaz-Prinz is from the course Conflict Management (EN). It contains the following chapters:

    • Benefits of Mediation
    • Mediator's Job, Qualities and Skills
    • Types of Mediators
    • Criterias of choosing a mediator

    Included Quiz Questions

    1. Mediation can promote leadership
    2. Mediation can generate organizational learning
    3. Mediator knows the organizational structure
    4. Mediation can play a preventive role
    5. Mediator can bring an external perspective
    1. Identifying new information
    2. Suggesting formulas
    3. Agenda setting
    4. Generating creativity
    5. Impaosing a solution
    1. Integrity
    2. Impartiality
    3. Confidentiality
    4. Transparency
    5. Opinionated
    1. Facilitating
    2. Working under pressure
    3. Problem-solving
    4. Dealing with power
    5. Storytelling
    1. Evaluative
    2. Facilitative
    3. Transformatove
    4. Empathetic
    5. Impartial
    1. Equidistance
    2. Fairness
    3. Nonbiased
    4. Be able to judge who is right/wrong
    5. Recommended by one party

    Author of lecture Finding a Good Mediator

    Dr. Juan Diaz-Prinz

    Dr. Juan Diaz-Prinz


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