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Identifying Difficult People at the Workplace

by Dan O'Connor

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      Slides 01 IdentifyingDifficultPeople ExecutiveCommunicationTraining.pdf
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    About the Lecture

    The lecture Identifying Difficult People at the Workplace by Dan O'Connor is from the course Executive Communication Training (EN). It contains the following chapters:

    • Identifying the Difficult People at Work
    • Importance of the Name
    • Dealing with Snipers
    • Dealing with Exploders
    • Dealing with Back-Stabbers
    • Dealing with Time Suckers

    Included Quiz Questions

    1. In front of other people
    2. When you least expect it
    3. To reveal your weakness
    4. Regarding your work
    1. Are you trying to . . .
    2. How important is . . .
    3. Why would you . . .
    4. I heard . . .
    1. Who am I?
    2. What is their number?
    3. What is the point?
    4. What is my goal?
    1. they're right
    2. a benefit statement
    3. They look great
    4. A blacklight question
    1. Positive energy
    2. Negative energy
    3. Neutral energy
    4. Blacklight questions
    1. an availability monitor
    2. an I-C-R
    3. A box of tissues
    4. A spotlight question

    Author of lecture Identifying Difficult People at the Workplace

     Dan O'Connor

    Dan O'Connor


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